Product: Work Orders

Work Order Management (Purchase Order)

Bostonpost Property Manager includes comprehensive work order management that complements and works in tandem with property management functions to ensure that all maintenance requests are handled quickly and efficiently.


Work Order Management allow you to:

  • Create and Maintain Work Order / Purchase Order
  • View and filter Work Orders
  • Create Work Order templates
  • Schedule work assignments
  • Receive invoices and statements
  • Approve and pay invoices
  • Load A/P information to accounting system

Work Orders

Maintenance tasks are entered into Work Orders assigned to a unit or a building. A Work Order can be made up of one or many tasks. Each Work Order task is assigned a contractor, skill, due date, priority or materials information.

View of Work Order

Once created, Work Orders can be searched and maintained as work is scheduled, amended, and completed. With Bostonpost Property Manager work order information can be retrieved using these search paths:

  • Opened today
  • By type
  • By priority
  • Author
  • Employee
  • Material used
  • Vendor assigned
  • Community / Unit
  • Skill needed
  • Purchaser
  • Charge backs
  • Over due
  • Start date range
  • Complete by date range
  • By work order number

For example, the search for plumbing work not completed at the property Darrah Village looks like this:

Work Order History

A permanent history of completed work orders is retained so that all maintenance activity for a property or a unit can be viewed online. Each maintenance task is shown with the original work order number which can be ‘clicked' on to view the original work order details.


Larger maintenance tasks such as appliance replacements, roofing, and painting are shown compared with a user defined lifespan to provide a quick replacement forecast.

View of maintenance history at community level

Work Order Templates

Work Order Templates can be defined to reduce the time required to create detailed work orders. Templates are created for common types of maintenance such as unit turnovers that involve the same tasks. Using a template, complex multi-step work orders can be created in seconds and quickly edited where necessary.

View of work order template list

View of work order template details

Invoice Processing

Receive Invoices and Statements

After work order tasks are completed, resulting invoices are received and entered into Bostonpost Property Manager to be reviewed and approved for payment, and forwarded to the accounting system for checks processing.

Specialized invoice entry windows reduce data entry and allow fast entry of invoices for contracted services and supplies as well as utility invoices. When the invoice company name is selected, associated completed work orders are presented so they can be associated with the invoice.

View of contractor invoice with references to original work order tasks

View of utility invoice detail with prior bill amount

Approve Invoices for Payment

After entry and coding, invoices are placed in a queue for review and approval. Using the Approve Invoice window, details of any selected invoice can be viewed and investigated. Once an invoice is marked approved for payment, the associated vendor and payment details are passed to the accounting system for payment.

View of pay Invoice window